Data insights and data management

Here’s how nonprofits and Education Institutes can make use of a data management strategy

Education companies and institutions were thriving in 2020. Online education has grown tremendously and even business owners pursued online training in their respective niches during the lockdown in 2020. Moreover, employees are quickly adapting to new normal by shifting to remote working. However, gathering data insights and data management was one major problem faced by the education sector.

While education platforms have grown massively in terms of profits as well, one challenge they faced consistently is data management. Not only do educational institutions need to organize, manage and share online educational content and other forms of data, they also need strong data security systems to keep sensitive data safe.

Implementing data management strategies can help in data collection and processing, avoiding breaches and hacks, and non-compliance penalties. Further, a proper data management system can help in improving productivity.

The same data management problem is faced by Nonprofits organizations as well, managing data of donors, volunteers, cash management, etc. Using a data management system, nonprofits can open doors to technology and extract more insights from their data.

To help reach that goal, Salesforce.org and Amazon Web Service (AWS) have come together in a partnership to help nonprofits and education institutions to extract insights from data. Through this partnership, the nonprofits and education institutions can deploy an AWS data lake and nurture it with Salesforce data, visualize and harness insights using AI and Tableau. The result of this partnership will help them speed up their data-driven decision-making.

According to Salesforce Blog, its education and nonprofit customers always needed highly compliant environments to manage a lot of data. Through this initiative, its client can adhere to the most stringent customer requirements.

Other Highlights of this collaboration:

• Manage, nurture data and make data-driven decisions securely and easily.
• Organizations can without much stress and securely connect their Salesforce org and AWS with Private Connect (AMER only).
• Easy visualization of data using AWS and Tableau.
• Improving customer experiences by implementing cloud telephony and empowering AI-powered recommendations with Service Cloud Voice with Amazon Connect.

Hopefully, this new partnership can help nonprofits and education institutes to have robust data management strategies, ensuring enhanced customer experience, strong data governance, and data-driven decision making. All this is quite crucial as data is increasing rapidly in online education and digital course offerings.

Further, both types of organizations can alleviate potential mistakes when managing sensitive data. AWS and Salesforce’s clients can enjoy effective collaboration, data integration, and improve everyone’s overall productivity.

If you wish to know more about this collaboration, register yourself for Salesforce Nonprofit Summit on April 21 or Salesforce Education Summit on June 16. You will get to know about how Urban Institute benefited from an AWS data strategy across their organization. Further, how AWS Cloud-based infrastructure and Data Lakes is helping nonprofits organizations to harness data insights leveraging Salesforce.